What is COD (Cash on Delivery)?
COD (Cash on Delivery) is a shipping method where the buyer pays for the product when it is delivered. The courier collects the payment and transfers it to the seller.
This is one of the most popular payment methods in Thailand, especially for online shopping, because buyers feel more secure paying only after receiving the product.
Which Couriers Support COD?
Most major couriers in Thailand support COD shipping:
- Flash Express — COD with fast settlement, funds transfer within 1-2 business days
- KEX Express — COD available for registered business accounts
- J&T Express — COD with automatic bank transfer
- Thailand Post — COD via EMS and registered mail
- Best Express — COD with daily settlement
- Shopee Express — COD integrated with Shopee platform
Tips for Sellers Using COD
- Always verify buyer's phone number and address before shipping
- Set a reasonable COD limit to minimize risk of returns
- Use clear packaging with your brand to build trust
- Track all COD parcels actively — use ETrackings to monitor status
- Have a return policy ready for refused deliveries