App Guide

How to Use ETrackings App — Complete Feature Guide

Learn to use ETrackings app from start — track parcels, scan QR/OCR, notifications, check prices, find locations, and more.


Download & Get Started

ETrackings is available on both iOS and Android. Download free: App Store | Google Play

  • Open the app — you'll see a 5-slide intro tour showing key features. Swipe through and tap Get Started
  • Sign up / Log in — Use Email, Google, Facebook, Apple ID, or LINE. Guest mode also works
  • Accept the Terms & Conditions to begin

Main Tabs (5 Bottom Tabs)

The app has 5 main tabs at the bottom:

  • Home — Dashboard showing all tracked parcels. Filter by status (All, Favorites, Keeping, Picked Up, Shipping, Delivered, Unable to Send, Returned)
  • Menu — Hub for extra features (Check Price, Store Locator, Call Center, Zipcode, Statistics, Lazada/Shopee Codes)
  • Notifications — Package status updates + app announcements
  • Search — Main entry point for tracking parcels
  • Profile — Account settings, language, Dark Mode, theme color

Track Parcels (3 Methods)

The app supports 3 ways to track parcels:

  • Type tracking number — Tap Search tab > enter tracking number > auto-detects courier or select manually > tap Track
  • Scan QR Code — Tap camera icon > point camera at QR on parcel > auto-reads tracking number
  • OCR Scan (Photo) — Tap gallery icon > take photo or pick from album > app extracts tracking number from image

Manage Parcels

  • Favorite — Star important parcels to pin them
  • Add Notes — Add notes to each parcel (e.g., 'Mom birthday gift')
  • Copy — Copy tracking number to share
  • Share — Send parcel details to others
  • Notification Settings — Toggle notifications per parcel

Check Shipping Prices

Tap Menu > Check Price > Enter weight, dimensions, and origin/destination postcodes > App calculates rates from multiple couriers for comparison.

Find Courier Locations

Tap Menu > Store Locator > Select courier > App shows nearby pickup/drop-off points with navigation.

Shopee & Lazada Promo Codes

Tap Menu > Shopee Codes or Lazada Codes > Browse latest deals and discounts. Copy codes to use instantly.

Settings

  • Language — Switch between Thai and English
  • Dark Mode — Toggle dark mode on/off or follow system
  • Primary Color — Customize theme color
  • Animation — Toggle in-app animations
  • Haptic Feedback — Toggle vibration on tap

Premium & No Ads

The app is free with ads. You can unlock:

  • Remove Ads — One-time purchase, removes all ads permanently
  • Premium — Additional premium features

Frequently Asked Questions

Yes, all features are free with ads. You can purchase Remove Ads for an ad-free experience.

Over 30 couriers including Thailand Post, Flash Express, KEX Express, J&T Express, Shopee Express, Best Express, DHL, FedEx, UPS, and many more.

No, guest mode works for tracking. But logging in syncs data across devices and enables push notifications.

Some QR codes contain URLs, not tracking numbers. Try OCR (photo scan) instead, or type the tracking number manually.

Check that notifications are enabled for the app in your phone settings, and that you're logged in. Try force-closing and reopening the app.

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