Courier Guides

J&T Express Guide — Track Parcels, Tracking Numbers, How to Ship

Everything about J&T Express: how to track parcels, tracking number format, shipping rates, drop-off points, and how to ship.


What is J&T Express?

J&T Express is an international express delivery company founded in August 2015 in Jakarta, Indonesia, by Jet Lee (former CEO of Oppo Indonesia) and Tony Chen.

J&T Express officially launched in Thailand in March 2019 with the concept of "365-day service with no holidays." The company currently operates over 15,000 service points and more than 1,000 distribution centers covering all areas across Thailand.

How to Track J&T Express Parcels

You can track J&T Express parcels through several channels.

  • ETrackings website: Go to ETrackings, select J&T Express, enter your tracking number, and click search
  • J&T Express website: Visit jtexpress.co.th/service/track and enter your tracking number
  • J&T Thailand app: Download the "J&T Thailand" app on iOS or Android to track parcels
  • Hotline: Call 021-017-017

J&T Express Tracking Number Format

J&T Express tracking numbers come in the following formats.

Format Description Length Example
Numeric only Starts with 8 followed by digits 12 characters 820112345678
JT format Starts with JT followed by digits 12-15 characters JT1234567890

J&T Express Shipping Rates

J&T Express offers competitive rates in the market, starting at approximately 25 THB for parcels weighing up to 1 kg.

  • Home pickup service is free with no additional charges
  • Cash on Delivery (COD) supported
  • Free parcel insurance
  • Service available 365 days a year with no holidays
Weight Starting Rate
Up to 1 kg ~25 THB
Up to 2 kg ~29 THB
Up to 3 kg ~35 THB

How to Ship with J&T Express

You can ship parcels through J&T Express using these methods.

  • Home pickup: Schedule a free pickup through the J&T Thailand app or call the hotline at 021-017-017
  • Drop off at a service point: Bring your parcel to any of J&T Express's 15,000+ service points nationwide
  • Via e-commerce platforms: Integrated with Shopee, Lazada, and other e-commerce platforms

Frequently Asked Questions

J&T Express was founded in Indonesia in 2015 by Jet Lee and Tony Chen. It officially launched in Thailand in March 2019.

J&T Express tracking numbers come in 2 formats: numeric only with 12 digits starting with 8 (e.g., 820112345678), or starting with JT followed by digits.

No, J&T Express operates 365 days a year with no holidays for both pickup and delivery services.

Starting rates are approximately 25 THB for parcels weighing up to 1 kg. The more you ship, the less you pay.

Yes, J&T Express offers free home pickup with no additional charges. You can schedule a pickup through the J&T Thailand app or call 021-017-017.

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